We ask all visitors and employees to wash their hands (for a minimum of 20 seconds as recommended by the CDC) with soap and water BEFORE they enter our play space.
While the bathrooms on our floor are maintained by the building owner/management company, we do make daily rounds to spray down the high-touch surfaces with a disinfectant spray (see product list below).
For your convenience, we also provide alcohol based hand sanitizer gel (as recommended by the CDC), for use within the space.
We require everyone to remove their shoes and require adults to wear socks in the play areas and classrooms (socks are not required for children).
We ask adults to closely supervise the children in their care at all times. Please help them cover coughs and sneezes, wipe runny noses and drool, and place all contaminated items in the designated “tasted toys” baskets.
We ask all adults and children with signs of any illness, coughing, fever, vomiting, diarrhea within the last 24 hrs to please STAY HOME and we reserve the right to refuse entry to or ask someone displaying any signs of illness to leave the space.
We encourage customers to make up classes missed due to illness in another class or as open-play before the end of the session (and sometimes beyond if the classes were missed at the end of the session).
In the case where a child is showing visible signs of illness in the play space or while participating in a class or other event, we will do our best to:
Ask their adult to remove the child from the group
If the child is participating in a drop-off program we will contact the child’s parent/guardian and the approved alternate contacts listed in their paperwork as necessary
If necessary, pause the activities and ask all children and adults in the room/space to please take a break to wash their hands while a staff member does a quick clean/spray down of surfaces that may have been exposed
Please notify us ASAP if anyone in your party comes down with a severe illness or infectious disease and may have visited our space while contagious.
We require all visitors to sign in for all classes, open play and activities and will do our best to notify anyone who may have been exposed to a serious illness that we are aware of.
As our General Policies explain, everyone entering our space and participating in activities, classes, or events does so at their own risk.
Please consult with your physician if you have any questions about your child’s health and any risks or specific health concerns you have associated with attending activities in our space.
The Products We Use
The disinfectant cleaning agents we use are all EPA registered products proven to kill 99.9% of germs and are approved for use in childcare and healthcare settings. These include:
Instructions for each of the above products indicate it’s best to spray and let the product dry and explain that it’s best to wait at least one full minute (and up to 10 minutes) to ensure maximum effectiveness. This is why you may see us spray and not immediately wipe a surface or why a table top, toy or bookshelf may sometimes appear to have streaks or dried spray droplets.
Both the Seventh Generation and the Force of Nature sprays we use are safe for use on food contact surfaces (without being wiped after spraying). This is why we choose to use them throughout the day on high-touch surfaces and toys that might go into a child’s mouth.
We recently added Force of Nature to our cleaning regimen, because we not only LOVE that it cuts down on our packaging waste, but it is also effective on soft surfaces (like pillows, rugs, and cushions). Most importantly, since Force of Nature has zero toxic ingredients, fumes and/or irritating fragrances, we can clean the space even more frequently and do not need to wait until children leave an area before we disinfect it. The main active ingredient in Force of Nature is Hypochlorous Acid, which is a disinfectant that is as effective as bleach, but at the same time it gentle enough to be used in wound care, eye care, and veterinary care products. It has the highest rating by the Mayo Clinic for product safety for skin exposure and specifically noted as eyelid and baby safe (you can read more here).
The Seventh Generation spray does have more of a sent (due to the active ingredient, Thymol) that some people can be more sensitive to, so we typically try not to spray where children are playing.
We also try to reserve the Clorox Healthcare Hydrogen Peroxide spray for heavy duty jobs (potty accidents, vomit, body fluids) and/or after hours deep cleaning of both hard and soft surfaces.
If you have any questions or concerns about the products we use, please see the links above for more information.
Our Cleaning Process & Frequency
Hourly and/or after each class or event
Spray down all larger high-touch surfaces and toys, ball pits and structures
Collect all small toys to be disinfected and swap them out with a bin of previously cleaned items
Spray all door/gate handles, table tops, chairs and benches
Spot vacuum/sweep/mop any visible dirt
Daily/Per Staff Shift
Spray and wipe each toy/structure surface
Spray and wipe down all surfaces in the kitchen, classrooms, work room, nursery, and check-in area
Check public bathrooms and spray all door handles, sink faucets, toilet & soap/paper dispenser handles and other equipment/stools, potty seats, etc.
Spray down some of the other high-touch surfaces in the building common areas (elevator buttons, door handles)
Vacuum rugs and spray soft surfaces (pillows, cushions, etc.)